FAQ
Frequently Asked Questions
Find answers to common questions about our services, booking process, and delivery. Can't find what you're looking for? Feel free to reach out.
Booking
We recommend booking at least 2-3 months in advance for weddings and large events. For portrait sessions and smaller events, 2-4 weeks notice is usually sufficient. However, we encourage you to reach out as soon as you have your date to ensure availability.
To secure your date, we require a signed contract and a 60% deposit. The remaining balance is due 7 days before your event. We accept bank transfers, mobile money, and cash payments.
Plans change, we know. If your dates move, contact us as soon as you can and we will do our best to fit the new date, subject to availability.
Services
MjrStudios itself is photography only. If you would like video as well, we can add it through trusted partner videographers we work with. It is booked as an add-on and delivered by the partner.
Yes, we love traveling for events. Travel on the day is covered by the client, whether the event is in Lusaka or beyond. For events outside Lusaka this also covers accommodation and meals. Contact us with your event details for a quote.
Of course! While we offer preset packages for convenience, we're happy to create a custom package tailored to your specific needs and budget. Just let us know what you're looking for during your consultation.
Delivery
Standard delivery is 5 to 10 working days from your event, or the timeline agreed on your invoice if we have set a different one. Sneak peeks of 10 to 15 images are usually shared within 48 to 72 hours. If you need your images sooner, expedited delivery is available as an add-on.
All final images are delivered through a secure online gallery where you can view, download, and share your photos. High-resolution files are included. Prints and albums ordered as add-ons are delivered separately.
Unveil Digital Invitations
Unveil is a Zambian digital invitations platform we partner with. When you book a wedding or corporate package with us, your event is set up on the Unveil Signature plan at no extra cost. Signature normally sells for K2,500 and gives you invitations sent by WhatsApp and email, unlimited guests, RSVP tracking, and QR entry passes for your guests on the day.
Sign up at unveil.events and create your event there. It starts on the free plan. Then send us the email address you signed up with or the name of your event, and we will have the Signature plan activated on it. From there you add your guest list, pick a design, and send the invitations yourself from your phone. Guests reply on WhatsApp or email and your RSVP list updates on its own. If you would rather be walked through it, just reach out and we will help you set it up.
No. The Signature plan is included for the event you booked with us. It is tied to that event and cannot be transferred or exchanged for a discount on the photography. If you want to see the platform first, you can create a free event on unveil.events before you book.
Still Have Questions?
We're here to help
Can't find the answer you're looking for? Our team is happy to assist with any questions about our services.